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Jabra Engage 50 Headset Wired Head-band Office/Call center USB Type-C
SKU
5099-610-189
- Give customers the clearest calls with a unique 3-microphone system that blocks out background noise. Stereo sound and super wideband deliver superior digital sound – even in noisy offices.
- Increase agents’ focus with programmable multi-colour status lights to deter interruptions and impressive passive noise-cancellation to aid concentration.
- The Engage 50 offers live onscreen microphone guidance for users and a range of rich call analytics to help deliver better-sounding calls
- Enhance agents’ efficiency with an intuitive call control unit that allows for one-touch control of calls and status light settings.
- Designed for softphone environments, the Engage 50 is built for today – but ready for tomorrow. The headset features category-first USB-C for easy connection to PC and mobile devices and USB-A connectivity is also available.
Digital sound for the clearest calls
A unique, 3-microphone system with intelligent noise-cancellation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents.
Reduce interruptions and enhance agents’ focus
Multi-colour status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customised for specific needs*. Impressive passive noise-cancellation enhances agents’ focus.
Live guidance for agents and rich call analytics improve customer experience
The Engage 50 leverages Jabra software* for a smarter way to overcome noise. With live onscreen microphone guidance for agents and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls.
Better call control for greater efficiency
The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.
Designed for softphone environments
Built for today – ready for tomorrow. Features category-first USB-C for easy connection to computer and mobile devices and with USB-A connectivity available as an accessory.
The Jabra Engage 50 headset is engineered for softphone environments, with features to combat noise and interruptions. With a unique, 3-microphone system for superior call quality even in noisy offices and multi-coloured status lights to deter interruptions, the Engage 50 is designed for customer satisfaction. Integration with Jabra software enables live agent microphone guidance and rich call analytics give more proactive control of customer experience.
The Jabra Engage 50 headset is engineered for softphone environments, with features that combat noise and interruptions to drive customer satisfaction in the contact centre.
The Jabra Engage 50 headset is engineered for softphone environments, with features that combat noise and interruptions to drive customer satisfaction in the contact centre.
| Performance | |
|---|---|
| Product type | Headset |
| Recommended usage | Office/Call center |
| Headset type | Binaural |
| Wearing style | Head-band |
| Certification | Cisco;Microsoft;Unify |
| Virtual surround | No |
| On/off switch | No |
| Heart rate monitor | No |
| Works with Amazon Alexa | No |
| Motion sensor | No |
| Over the Air Updates (OTA) | No |
| Phonebook access profile (PBAP) | No |
| Hearing protection technologies | Jabra PeakStop |
| HD voice | Yes |
| Daisy chain | No |
| Auto-connect | No |
| Steel hinges | No |
| In-ear pressure relief | No |
| Refurbished | No |
| Bone conduction sensor | No |
| Unified communications | Yes |
| Push-to-Talk (PTT) | No |
| Power bass | No |
| Ports & interfaces | |
| Connectivity technology | Wired |
| USB connectivity | Yes |
| USB connector | USB Type-C |
| Bluetooth profiles | AAC, SBC |
| Headphones | |
| Noise reduction | No |
| HearThrough | No |
| Microphone | |
| Microphone mute | No |
| Number of microphones | 3 |
| Battery | |
| Fast charging | No |
| Replaceable battery | No |
| Music player | |
|---|---|
| FM radio | No |
| Weight & dimensions | |
| Weight | 3.39 oz (96 g) |
| Packaging content | |
| Carrying case | No |
| Charging case | No |
| Charging stand | No |
| Technical details | |
| Easy pairing | No |
| Charging case | No |
| Multipoint connectivity | No |
| Power | |
| USB Type-C charging port | No |
| Other features | |
| Auto power off | No |
| Speakerphone | No |
| Digital Signal Processing (DSP) | Yes |
| Applications supported | Jabra Direct;Jabra Xpress |
| Ear cushion type | Leatherette size L |
| Bluetooth Low Energy (BLE) | No |
| Near Field Communication (NFC) | No |
| Voice guidance | No |
| Virtual surround | No |
| Packaging content | Headset;Protective bag;User documents;Clorthing clip |
| On/off switch | No |
| Heart rate monitor | No |
| Protective pouch | Yes |
| Automatic volume adjustment | No |
| Voice control | No |
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|---|---|---|---|---|---|---|
| SKU |
5099-610-189
|
2399-829-109
|
CP-HS-W-532-USBA=
|
CP-HS-W-531-USBA=
|
2409-820-205
|
2489-825-209
|
| Manufacturer |
Jabra
|
Jabra
|
Cisco
|
Cisco
|
Jabra
|
Jabra
|
| Connectivity technology |
Wired
|
Wired
|
Wired
|
Wired
|
Wired
|
Wired
|
| Wearing style |
Head-band
|
Head-band
|
Head-band
|
Head-band
|
Head-band
|
Head-band
|
| Recommended usage |
Office/Call center
|
Office/Call center
|
Office/Call center
|
Office/Call center
|
Office/Call center
|
Office/Call center
|
| Product type |
Headset
|
Headset
|
Headset
|
Headset
|
Headset
|
Headset
|
| Microphone type |
N/A
|
Boom microphone
|
Boom microphone
|
Boom microphone
|
N/A
|
N/A
|
